No Stress Installations
Technical training and customer service designed specifically for your entry to mid-level installers.
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No Stress Installations prepares HVAC installers to deliver the full value that high efficiency systems provide. It helps the installers understand how important they
are to the No Pressure Selling® process. No Stress Installations provides fast-paced technical training which can be immediately implemented in the field, coupled with customer service instruction which makes sure the customer receives all the comfort they expect.
Everyone Benefits:
- The Comfort Consultant enjoys more referrals from satisfied customers.
- The Customer receives the comfort they said they wanted—and more!
- The Installers are prepared to do the job right the first time.
- The Dealer realizes added profits, an enhanced team environment and a source of new customers for years to come!
What You Will Learn:
75% Technical Instruction
- Basic Refrigeration and Charging: charging by weight and introduction to super heat.
- Electrical Wiring: high and low voltage made easy, understanding ladder diagrams and schematics.
- Furnace Venting: guideline and installation techniques for 80% and 90% efficiencies.
- Air Flow Dynamics and Duct Sizing: industry studies illustrating the importance of proper installation procedures.
25% Customer Service
- How to become a customer service professional.
- Customer rapport-building techniques.
- How to discover customer expectations.
Contact us today for more information and to sign up!
